Privacy Policy (UK GDPR Compliant)

2.1 Introduction

PDCA Consultancy is committed to protecting your personal data. This Privacy Policy explains what data we collect, how we use it, and your rights.


2.2 Data Controller

PDCA Consultancy
Email: lyonwilliam297@gmail.com
Phone: 07804637679


2.3 Data We Collect

We may collect the following categories of personal data:

  • Name and contact details (submitted via forms)

  • Email content when you contact us

  • Technical data such as IP address, browser type, and cookies

  • Usage data via analytics tools


2.4 Lawful Bases for Processing

We process personal data under the following bases:

  • Consent (e.g., cookie consent)

  • Contract (to respond to enquiries)

  • Legitimate interests (website analytics and security)

  • Legal obligation (record keeping)


2.5 How We Use Your Data

We use your data to:

  • Respond to enquiries

  • Provide requested services

  • Improve website performance

  • Maintain website security

  • Comply with legal obligations


2.6 Data Sharing

We do not sell your personal data. Data may be shared with:

  • Website hosting providers

  • IT security partners

  • Analytics providers (if you consent) All third parties operate under strict data protection agreements.


2.7 Data Retention

We retain personal data only as long as necessary:

  • Enquiry data: up to 24 months

  • Analytics data: according to provider defaults

  • Legal/contractual data: up to 6 years


2.8 Your Rights

Under the UK GDPR, you have the right to:

  • Access your data

  • Request correction or deletion

  • Object to processing

  • Withdraw consent at any time

  • Request data portability

Contact us at the email above for any data request.


2.9 Security

We use technical and organisational measures to safeguard your data.


2.10 Complaints

You may complain to the ICO: ico.org.uk.